TruShine cleans commercial kitchen exhaust hoods in Charlotte from the Winston-Salem office. The visit covers the hood, filters, plenum, the ductwork that can be reached, and the rooftop fan, then leaves a service tag, a written report, and before and after photos.
Charlotte kitchens do not share one roof or one clock. A tower near Trade and Tryon, a warehouse along the Lynx Blue Line in South End, a short duct on Central Avenue or North Davidson, and a long canopy in Ballantyne or SouthPark hold grease in different places. Crews have to clean the path that building actually has, not one checklist that ignores the roof.
The work is an NFPA 96 compliant cleaning of the exhaust path. Bottles, nozzles, and links over the line sit outside this scope, and the tag from this visit does not move their due date. Grease in the trap and oil in the fryer are different jobs. Those sit on the grease trap page and the used cooking oil page. Suppression work is booked separately.
Crews are scheduled from TruShine Services, 1136 Louise Rd, Ste 115, Winston-Salem, NC 27107. The ordinary drive is I-40 onto I-85, which passes Concord before Charlotte. Huntersville is up I-77. Gastonia is west on I-85. Matthews is southeast, toward Independence Boulevard. Rock Hill is south on I-77, across the state line into York County. Call (704) 970-7290 or email nc@trushineservice.com and name the city. We respond the same business day.
Filters are pulled and washed, baffles first. The canopy shell and the plenum behind the filter bank are scraped and degreased down to metal the crew can actually touch. If mesh filters are still in the hood, the report says so, because mesh stores grease instead of shedding it.
Duct cleaning stops at openings that are really there. Where an Uptown riser has no safe panel, the note says that length was left alone. A short run in NoDa or Plaza Midwood is a different building from a tower stack, and the report names which one was opened.
If the crew can work the roof, the fan is hinged and the wheel and housing are cleaned. South End screen walls and Uptown setbacks can make the fan the long part of the night. A bright canopy with a still-loaded fan is an unfinished exhaust cleaning.
The cookline is masked before any degreaser goes on the hood. Cups and containers that belong to the hood are dumped and wiped. A filter wash is not written up as if the whole exhaust path was opened.
The kitchen gets a service tag and a written report naming TruShine Services, the service date, and the parts actually opened. That is the NFPA 96 compliant record for the exhaust cleaning. It is not a suppression tag.
Photos cover the hood and filters, the plenum, the duct access, and the fan, before the work and after it. They stay with the report. This page uses real job photos that are already on file, and it leaves a slot empty when a real photo of that step is not in the file.
Same three steps on an Uptown tower, a South End liner, and a Gastonia pad. The file should read the same way even when the roofs do not.
The first step is an inspection of the hood, filters, access panels, duct path, and rooftop fan before a price is set. We need the address, the hood count, how the kitchen cooks, and how the roof is reached. An Uptown roof often means a building engineer and a freight elevator. A South End or NoDa roof may mean a ladder and a screen wall. A Ballantyne or University City pad is often a walkable curb. Concord, on the way in from Winston-Salem, and Gastonia, to the west, are separate drives from an Uptown night.
The crew degreases the hood, washes the filters, cleans the plenum, opens the access panels that exist, and hinges the fan if the roof can be worked. The line is covered first. Hours follow the kitchen. Uptown lunch and banquet lines often need the crew out before morning prep. South End, NoDa, and Plaza Midwood often need the crew in after a late close.
The sticker and the post-service report name TruShine Services, carry the service date, and list the parts that were actually opened. A duct length or a fan that could not be reached is marked that way. Before and after photos sit in the same file. The sticker is the hood record. It is not a suppression tag, and the file does not predict an inspection result.
The photos below are real job photos already in TruShine's files. They are not labeled with a Charlotte address, and they are not a matched pair from one kitchen. Slots that still need a real photo of that step say so in the caption. After a visit, the report for that address still carries the frames from that night.
For a kitchen inside Charlotte city limits, start with the Charlotte Fire Department. Unincorporated Mecklenburg is a separate question, and the county fire marshal is who to ask there. Matthews, Huntersville, Concord, and Gastonia govern themselves. Rock Hill is in South Carolina. A ZIP code is a weak way to guess who will read the file. Name the city when the job is booked, and confirm the authority for that street.
What comes back from the visit is a service tag and a written report for an NFPA 96 compliant exhaust cleaning, plus the photos. That packet is not a health score and it is not a suppression tag. It also does not forecast the next inspection. Grease on the hood, the filters, the plenum, the duct, or the fan is why the cleaning exists.
Neighborhoods and the towns a Winston-Salem crew actually has to sort. Listing a place means we know the drive and the roof type. It does not mean a job on every corner.
Uptown exhaust often climbs a tall shaft inside a tower around Trade and Tryon. Getting to the fan can mean a building engineer, a freight elevator, and a setback, and the cooking clock is lunch plus a banquet line. South End, along the Lynx Blue Line, mixes older warehouse buildings and newer mid-rises. Dinner runs late, and a screen wall around the fan is common. One company can clean both and still owe two different notes.
NoDa and Plaza Midwood are older commercial streets, North Davidson and Central Avenue. Duct runs are often short, ladders are tight, and the close is late. A crew that treated them like a SouthPark pad would miss the access problem. If a panel is not there, the report says the duct section was not entered.
SouthPark roofs around Fairview Road and Sharon Road tend to be retail pads with longer canopies and shared rooftop equipment. Ballantyne, south of I-485, reads as conventional curbs and longer hoods. University City, by North Tryon Street and W.T. Harris Boulevard, is often a large hood and a simple roof walk, with a cooking volume that does not match a Plaza Midwood storefront. Easier access is not a reason to skip the fan.
Dilworth and Elizabeth sit just south and east of Uptown, on older commercial streets with shorter ducts than a Ballantyne pad. Myers Park hoods are fewer and often tucked into small buildings rather than a long retail canopy. Wilmore, toward South End, mixes house-scale streets with kitchens that close late. A crew that treated them like University City would miss the ladder and the panel. If the access panel is not there, the report says the duct section was not entered.
Steele Creek, in the southwest of the city toward the state line, reads closer to a retail pad than to NoDa. Hoods are often long, roofs are often open, and the drive is not a quick add to an Uptown night. The fire authority is still Charlotte's inside the city limits. Name Steele Creek when you book so it is not folded into a South End appointment.
These are served from the Winston-Salem office with Charlotte, and they are not the same drive. Concord is on I-85 on the way down from Winston-Salem. Huntersville sits on I-77 and NC-115, north of the city. Matthews is southeast, out Independence Boulevard. Gastonia is a west run on I-85 along Franklin Boulevard, not a quick add to a South End night. Rock Hill is south on I-77 into York County and does not have its own page here. The fire authority there is not Charlotte's, even when the crew is the same. Also see hood cleaning in Greensboro, Winston-Salem, and hood cleaning in Raleigh.
The hood, the filters, the plenum, whatever ductwork can be opened safely, and the rooftop fan if the roof can be worked. You also leave with a service tag, a written report, and before and after photos. That package is NFPA 96 compliant.
NFPA 96 ties the clock to the cooking, not to the ZIP code. Kitchens burning solid fuel are on the short interval, often every month. Lines that charbroil, run a wok, or stay open around the clock are often on a three month interval. A typical restaurant line is often every six months. Seasonal and low volume cooking is often once a year. Grease on the hood, filters, duct, or fan is the reason to clean, and the fire authority at that address can shorten the clock.
No. This visit removes grease from the exhaust path. The wet chemical system mounted above the cookline is a different appointment, with a different tag. Cleaning the hood leaves that tag where it was. If the suppression tag is the item about to expire, schedule that work by itself.
The scope is the same. The buildings are not. Uptown risers are tall, and the roof often requires a building engineer. South End, NoDa, and Plaza Midwood roofs are tighter, and those kitchens usually close later. SouthPark and Ballantyne are closer to retail pads with longer canopies. University City hoods are often large, with a simpler roof walk. The report names what was reached on that visit.
Charlotte, Matthews, Huntersville, Concord, and Gastonia in North Carolina, and the Rock Hill area in South Carolina. Inside Charlotte, the neighborhoods on this page are Uptown, South End, NoDa, Plaza Midwood, Dilworth, Myers Park, Elizabeth, Wilmore, Ballantyne, SouthPark, Steele Creek, and University City. Rock Hill is across the state line, so the fire authority is not Charlotte's. Name the city when you call (704) 970-7290 or email nc@trushineservice.com.
TruShine Services is at 1136 Louise Rd, Ste 115, Winston-Salem, NC 27107. The Charlotte phone is (704) 970-7290 and the email is nc@trushineservice.com. We respond the same business day. There is no TruShine shop on a Charlotte street. This work is scheduled from Winston-Salem.
These are separate cities. The Charlotte city overview is commercial kitchen services in Charlotte.
Tell us the neighborhood, the hood count, and whether the fan is on an open roof or behind a screen. We respond the same business day.
Call (704) 970-7290 or email nc@trushineservice.com. TruShine Services, 1136 Louise Rd, Ste 115, Winston-Salem, NC 27107.
Takes 30 seconds. We respond the same business day.
Page contact: (704) 970-7290 and nc@trushineservice.com.